Problem: NYC-based Fortune 500 Global financial services company wanted to reduce tech support costs across a nationwide footprint of 25 branch locations.

Solution:  Client selected Uni-Data after a competitive bid process due to our flexibility, low cost solution and solid references

Outcome:  Uni-Data transitioned the client from an on-site, to an on-demand support model by recruiting and training over 40 technicians, including rigorous background check processes.  The client continues to add new sites acquired through mergers, as well as expanding the scope to include hardware upgrades and refreshes, and software roll outs.

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