SMS Terms and Conditions (US-Based Text Messaging)

Last updated: May 9th, 2023  

Uni-Data and Communications (“Company,” “we” or “us”) respects your concerns about privacy and communication via SMS. These SMS Terms and Conditions applies to our communication with you through SMS ("SMS", "Text" or "Text Messaging"). Please read these SMS Terms & Conditions carefully.

Program Description

Uni-Data and Communications text messages are intended for use during support requests that you initiate via email, phone/SMS, Microsoft Teams Messaging, our ticketing system, or through our website Contact Form. We may use text messaging to communicate with you to troubleshoot, or provide updates to, your issues or answer questions that you may have. 

Uni-Data and Communications text messages are NOT intended to provide you with marketing and promotional information regarding Uni-Data and Communications products and services. We do NOT use a subscription platform or service to provide autodial/automatic text messages.

Message Frequency

The number of Uni-Data and Communications text messages that you receive will vary depending on your support issue, the time to resolution of your support issue, and your communication with the Uni-Data and Communications support team.


Message and data rates may apply to each text message sent or received in connection with Uni-Data and Communications text messages, as provided in your mobile telephone service rate plan (please contact your mobile telephone carrier for pricing plans), in addition to any applicable roaming charges. Uni-Data and Communications does not impose a separate fee for sending Uni-Data and Communications text messages; however, you are responsible for any fees imposed by your mobile carrier of any kind whatsoever.

How to Opt-In

To consent to receive text messages from Uni-Data and Communications please verbally consent when you speak with your support representative or account manager. For example, during a support call, your support representative may say "I need to send you a text message to assist with the troubleshooting of your issue, do you agree to receive text messages from Uni-Data and Communications?".  You also automatically agree to receive text messages from Uni-Data and Communications if you initiate the communication via text messaging. 

How to Opt-Out

To stop receiving text messages from Uni-Data and Communications, text STOP to the number you are receiving text messages from. You acknowledge that you may then receive one (1) final message from Uni-Data and Communications confirming your opt-out of text messaging. Following such confirmation message, your number will be placed on our BLOCK LIST and no additional text messages will be sent to you unless you reinitiate communications with Uni-Data and Communications and consent to receiving text messages.

Your Mobile Telephone Number

You represent that you are the account holder for the mobile telephone number(s) that you communicate with. You are responsible for notifying Uni-Data and Communications immediately if you change your mobile telephone number.

You agree to indemnify Uni-Data and Communications in full for all claims, expenses, and damages related to or caused in whole or in part by your failure to notify Uni-Data and Communications if you change your telephone number including, but not limited to, all claims, expenses, and damages related to or arising under the Telephone Consumer Protection Act.

Access or Delivery to Mobile Network is Not Guaranteed
It is your responsibility to determine if your mobile carrier supports text messaging and if your mobile device is capable of receiving text messages. Your receipt of our text messages is subject to the terms and conditions of your agreement(s) with your mobile carrier. 

Delivery of information and content to a mobile device may fail due to a variety of circumstances or conditions. You understand and acknowledge that network services, including but not limited to mobile network services, are outside of Uni-Data and Communications control, and Uni-Data and Communications is not responsible or liable for issues arising from such network services (e.g., delayed or undelivered messages or the security of any messages).

Supported Carriers

Supported carriers may change from time to time, but currently include AT&T, Sprint/Boost,/Virgin, T-Mobile/MetroPCS, Verizon Wireless, among others. 

Carriers are not liable for delayed or undelivered messages.


To request more information, please contact Uni-Data and Communications at (718) 445-5600, email us at, or use the Contact Form on this website. 

Text 'HELP' to (718) 312-3175 (or to to the number you are receiving text messages from) to get help with the text messages you receive from Uni-Data and Communications.


To receive Uni-Data and Communications text messages, you must be a resident of the United States and 18 years of age or older. Uni-Data and Communications reserves the right to require you to prove that you are at least 18 years of age.

Changes to Terms and Conditions

Uni-Data and Communications may revise, modify, or amend these Uni-Data and Communications SMS Terms and Conditions at any time. Any such revision, modification, or amendment shall take effect when it is posted to Uni-Data and Communications website ( You agree to review these Uni-Data and Communications  SMS Terms and Conditions periodically to ensure that you are aware of any changes. Your continued consent to receive Uni-Data and Communications  text messages will indicate your acceptance of those changes.

Termination of Text Messaging

We may suspend or terminate your receipt of Uni-Data and Communications text messages if we believe you are in breach of these Uni-Data and Communications SMS Terms and Conditions. Your receipt of Uni-Data and Communications text messages is also subject to termination in the event that your mobile telephone service terminates or lapses. Uni-Data and Communications reserves the right to modify or discontinue, temporarily or permanently, all or any part of Uni-Data and Communications text messages, with or without notice.


Your privacy is important to us. Please visit to review our privacy statement.

This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices on the Services. We will indicate at the top of the Policy when it was most recently updated.

How To Contact Us

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at


If you have any questions, concerns, or complaints about these SMS Terms and Conditions, or our privacy practices in general, they should be directed to the Company at or by contacting the Company at:

Uni-Data & Communications
Attn: Web Administrator
60 Cutter Mill Road, Suite 600
Great Neck, New York 11021

Uni-Data & Communications Inc.
Your Managed Services and IT Support Provider.

Main Office

60 Cutter Mill Road, Suite 600

Great Neck, New York 11021

(718) 445-5600

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