We designed and executed an aggressive transition plan to assume full operational responsibility while maintaining uninterrupted support. Our team sourced, onboarded, and trained resident engineers across four states, creating a dedicated support organization capable of delivering continuous hardware maintenance and break/fix services. Working alongside a leading IT services provider, we seamlessly integrated into the client’s existing operational framework and became an extension of their infrastructure team.

• Supported servers and storage systems, including post-warranty assets
• Integrated seamlessly with the client’s existing IT operations and service providers